JavaScript must be enabled in your web browser before using this form.
You can enable now JavaScript via the Tools/Options menu of your web browser.
After doing so, select the View/Reload or View/Refresh menu item to clear this message.

CCA 2007 Coop Governance Practices












Instructions

Most questions can be answered by checking the box beside the appropriate response. A few questions will ask for a short explanation or statement.

This is a survey of current practices, not policies or intentions. If you are unable or uncomfortable responding to a specific question, please leave it blank but complete the questions you are able to. We will protect the confidentiality of all responses.

For questions based on an annual period, you can choose either the calendar year or your organization’s fiscal year. Please give compensation amounts of board or committee service for the year 2006; for specific data, the effective date should be January 1, 2007.

This questionnaire must be completed in a single sitting, you may wish to review the survey before beginning data entry to ensure you have enough time, and the proper materials, for completion. To move between questions, use the 'tab' key or your mouse

Do not use the 'enter' key or your response will be submitted in full


Please provide the following (*required)

First Name*

Last Name*

Title

Organization*

Address

City

Province

Postal Code

Phone

Fax

Email*


About your Co-operative or Credit Union


1.

Which one classification below best describes your sector?

Credit Union

Insurance

Retail/Wholesale

Agriculture/agri-food

Housing

DayCare

Production/Manufacturing

Service

Other:


2.

In what tier do you operate?

Tier 1 (primary co-op or credit union, retail, local housing or daycare co-op, etc)

Tier 2 (regional, district or provincial co-op typically owned by co-ops/credit unions)

Tier 3 (national co-op or credit union organization, typically owned by tier 2 co-ops)


3.

In response to specific and legitimate requests for information on comparative practices, may information contained in this questionnaire be provided to others?

Yes, and my co-operative or credit union may be identified

Yes, but the identity of my co-operative or credit union must not be revealed

No


Note: if you are a tier 2 or 3 co-op, please answer all questions based on your own organization itself, not the aggregate of your members. For example, in question 4, provide number of organizational members in your co-op, not individual members in your system.


4.

What is your total membership?


5.

What are your organization's total assets?


6.

What are your organization's annual sales or revenue?


7.

How many people does your organization currently employ? (Full time equivalents)


8.

Is some or all of your workforce unionized?

Yes

No


Leadership: Strategic Direction, Stewardship and Composition

Does your board explicitly [formally; intentionally; after having discussed responsibilities with management] assume responsibility for, or assign to a committee of directors, responsibility for:


9.

Developing the organization's approach to governance issues (e.g. selecting governance model, principles, practices, etc.)

Yes

No


10.

Corporate Strategy: Working with management to develop strategic direction

Yes

No


11.

Corporate Strategy: Identifying criteria for measuring the strategy (i.e. how you will assess whether you have the right strategy)

Yes

No


12.

Corporate Strategy: Monitoring the implementation of the strategy

Yes

No


13.

Assessment of management's success in implementing the strategy: Setting objectives to measure management's performance

Yes

No


14.

Assessment of management's success in implementing the strategy: Assessing management's success in meeting its objectives

Yes

No


15.

Managing the overall risks of the organization: Identifying the principal risks of the co-op/credit union's business

Yes

No


16.

Managing the overall risks of the organization: Ensuring the implementation of appropriate systems to manage these risks

Yes

No


17.

Ensuring that appropriate internal control and management information systems are in place: Verifying the integrity of data

Yes

No


18.

Ensuring that appropriate internal control and management information systems are in place: Ensuring compliance with accounting principles

Yes

No


19.

Management succession planning (appointment, training and monitoring of senior management)

Yes

No


20.

Succession/renewal of the board

Yes

No


With respect to board succession / renewal, does your board get involved at these stages?


21.

Assessment of organization's strategic needs

Yes

No


22.

Profiling skills, desired attributes, criteria for candidates

Yes

No


23.

Recruiting: identifying pool of candidates

Yes

No


24.

Selecting individuals to stand for election from the pool

Yes

No


25.

Election of board members

Yes

No


26.

How many board members would be considered independent?


27.

After election, identifying skills gaps and providing training

Yes

No


28.

Evaluation of board members' contribution as input to renewal

Yes

No


Employee directors: are current employees of the organization or employees of a parent, controlling or subsidiary company, who are voting members of the board of directors in addition to their regular duties.

Non-employee directors: are non-employees of the organization who are voting members of the board of directors. Former or retired employees are considered to be non-employee directors.

Independent directors: are free from any material interest, other than the ordinary interest of a member, that may affect their relationship with the organization. “Material” means that the consideration involved is significant in the hands of the individual. “Interest” may include contracts, payments (e.g. lease payments or services), an interest with a parent, subsidiary or affiliate company, an interest of a family member or associate, an interest that dates back within the past 5 years (e.g., current or former employee or consultant of co-operative or credit union, parent, subsidiary, auditor, law firm) or any other interest (e.g., foundation, charity or supplier materially dependent on organization)


29.

How many board members are male non-employee Directors?


30.

How many board members are female non-employee Directors?


31.

How many board members are male employee Directors?


32.

How many board members are female employee Directors?


33.

How many of your board members are fully independent?


Please indicate if any of the following procedures, which are designed to ensure the independence of the governance system, are in place in your organization.


34.

Policy in place indicating that the board chair not be a member of management

Yes

No


35.

Sessions at board meetings are regularly held without management present

Yes

No


36.

Responsibility for administering the board's relationship with management is assigned to: The chair of the board who is independent of management

Yes

No


37.

Responsibility for administering the board's relationship with management is assigned to: A committee of the board

Yes

No


38.

System in place which enables an individual director to engage an outside advisor/consultant

Yes

No


39.

Independent external auditor in place

Yes

No


40.

Audit committee consists entirely of independent directors

Yes

No


41.

The Chair of the Board is:

Male

Female


42.

The Chair of the Board is:

Full-time (spend more than 35 hours a week)

Part-time


43.

The Chair of the Board is:

Current CEO

Outside

CEO/officer of parent

Independent

Former CEO

Other:


44.

Are directors elected for a specific term?

No (Skip to Q. 46)

Yes (How Long):


45.

If yes do you have a maximum number of terms for which your directors are elected?

No

Yes (# Terms):


46.

What is the average tenure of the directors on your board? (Years)


47.

Does your organization have an official retirement age for directors?

No

Yes (Age):


48.

If you donĆt have delegates, skip to question 48, If you have delegates, are they elected for a specific term?

No

Yes (Years):


49.

Check those with the most influence in the selection process of board members:

(Select all that apply.)

Nominating Committee

Governance Committee

Board Chairperson

Board as a whole

Management

Membership

Delegates

Search firm

Other:


50.

Check those criteria that you believe have the most effect on the selection of new board members:

(Select all that apply.)

Experience in the industry

Character and personal qualities

International experience

High profile person

Experience with co-ops/credit unions

Gender Representation

Financial knowledge and experience

Active member

Geographical representation

Specific skill set to complement the board

Knowledge about the membership

For Tier 2 and 3 co-ops: Size of the co-op(s) / constituency represented

Other:


51.

On a scale of 1-5, where 1 means "not at all", and 5 means "a great deal", is there sufficient turnover among your board of directors?

1

2

3

4

5


Stewardship: Delineating, Functioning, Accountability

Please answer the following questions as they apply to the CEO, the board, the directors and the committees in your co-op/credit union.


52.

Is there a position description/mandate statement for the CEO?

Yes

No


53.

Is there a position description/mandate statement for individual directors?

Yes

No


54.

Is there a position description/mandate statement for the board as a whole?

Yes

No


55.

Is there a position description/mandate statement for board committees?

Yes

No


56.

Is there a position description/mandate statement for delegates?

Yes

No


57.

Are there formal written limits to authority levels delegated to the CEO?

Yes

No


58.

Are there formal written limits to authority levels delegated to individual directors?

Yes

No


59.

Are there formal written limits to authority levels delegated to the board as a whole?

Yes

No


60.

Are there formal written limits to authority levels delegated to board committees?

Yes

No


61.

Are there formal written limits to authority levels delegated to delegates?

Yes

No


62.

How many regularly scheduled board meetings are held annually?


63.

Average hours in length:


64.

Average % attendance:


65.

Are directors paid for serving on your board?

Yes

No (Skip to Q. 71)


66.

Are directors paid for serving on your board in the form of an annual retainer (flat fee paid yearly for service on the board)

No

Yes (How Much):


67.

Are directors paid for serving on your board in the form of a per-meeting fee (fee paid for attending each board meeting)

No

Yes (How Much):


68.

Are directors paid for serving on your board in the form of a per diem (fee paid for each day spent at board meetings)

No

Yes (How Much):


69.

Are directors paid for serving on your board in the form of a honorarium (How much for what period?)

How much:
For What Period:

70.

Other (please describe)


71.

In addition to meeting attendance, do you compensate directors for or with.. (check all that apply)

(Select all that apply.)

Meeting preparation

Orientation

Mileage

Travel Time

Training

Waived/reduced service fees

Discounts on products/services

Life insurance

Medical/other insurance

Other (Specify):


72.

If you donĆt have delegates, skip to question 78, if you have delegates, are they paid for serving?

Yes

No (Skip to Q. 79)


73.

If you have delegates, are they paid for serving in the form of an annual retainer (flat fee paid yearly for service )

No

Yes (How Much):


74.

If you have delegates, are they paid for serving in the form of a per-meeting fee (fee paid for attending each delegates meeting)

No

Yes (How Much):


75.

If you have delegates, are they paid for serving in the form of a per diem (fee paid for each day spent at delegate meetings)

No

Yes (How Much):


76.

If you have delegates, are they paid for in the form of an honorarium (How much for what period?)

(Provide up to three responses.)


77.

Other ways of paying delegates (please describe)


78.

In addition to meeting attendance, do you compensate delegates for or with.. (check all that apply)

(Select all that apply.)

Meeting preparation

Orientation

Mileage

Travel Time

Training

Waived/reduced service fees

Discounts on products/services

Life insurance

Medical/other insurance

Other (Specify):


79.

Does your chair receive additional compensation beyond other directors?

Yes

No (Skip to Q. 82)


80.

Additional compensation of how much


81.

per what period? (year; meeting; day; hour?)


82.

Does your board have any committees in place?

Yes

No (Skip to Q. 167)


83.

Do you have a Audit/Finance committee?

Yes

No (Skip to Q. 89)


84.

Audit/Finance Committee: If yes, how many meetings are held annually?


85.

Audit/Finance Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


86.

Audit/Finance Committee: Annual Retainer

No

Yes $:


87.

Audit/Finance Committee: Per meeting fee

No

Yes $:


88.

Audit/Finance Committee: Per diem fee

No

Yes $:


89.

Do you have a CSR (Social Responsibility) committee?

Yes

No (Skip to Q. 95)


90.

CSR Committee: If yes, how many meetings are held annually?


91.

CSR Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


92.

CSR Committee: Annual Retainer

No

Yes $:


93.

CSR Committee: Per meeting fee

No

Yes $:


94.

CSR Committee: Per diem fee

No

Yes $:


95.

Do you have a Compensation committee?

Yes

No (Skip to Q. 101)


96.

Compensation Committee: If yes, how many meetings are held annually?


97.

Compensation Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


98.

Compensation Committee: Annual Retainer

No

Yes $:


99.

Compensation Committee: Per meeting fee

No

Yes $:


100.

Compensation Committee: Per diem fee

No

Yes $:


101.

Do you have a Environmental Issues committee?

Yes

No (Skip to Q. 107)


102.

Environmental Issues Committee: If yes, how many meetings are held annually?


103.

Environmental Issues Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


104.

Environmental Issues Committee: Annual Retainer

No

Yes $:


105.

Environmental Issues Committee: Per meeting fee

No

Yes $:


106.

Environmental Issues Committee: Per diem fee

No

Yes $:


107.

Do you have a Ethics/Conduct committee?

Yes

No (Skip to Q. 113)


108.

Ethics/Conduct Committee: If yes, how many meetings are held annually?


109.

Ethics/Conduct Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


110.

Ethics/Conduct Committee: Annual Retainer

No

Yes $:


111.

Ethics/Conduct Committee: Per meeting fee

No

Yes $:


112.

Ethics/Conduct Committee: Per diem fee

No

Yes $:


113.

Do you have a Executive committee?

Yes

No (Skip to Q. 119)


114.

Executive Committee: If yes, how many meetings are held annually?


115.

Executive Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


116.

Executive Committee: Annual Retainer

No

Yes $:


117.

Executive Committee: Per meeting fee

No

Yes $:


118.

Executive Committee: Per diem fee

No

Yes $:


119.

Do you have a Governance committee?

Yes

No (Skip to Q. 125)


120.

Governance Committee: If yes, how many meetings are held annually?


121.

Governance Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


122.

Governance Committee: Annual Retainer

No

Yes $:


123.

Governance Committee: Per meeting fee

No

Yes $:


124.

Governance Committee: Per diem fee

No

Yes $:


125.

Do you have a Human Resources committee?

Yes

No (Skip to Q. 131)


126.

Human Resources Committee: If yes, how many meetings are held annually?


127.

Human Resources Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


128.

Human Resources Committee: Annual Retainer

No

Yes $:


129.

Human Resources Committee: Per meeting fee

No

Yes $:


130.

Human Resources Committee: Per diem fee

No

Yes $:


131.

Do you have a Investment/Risk Management committee?

Yes

No (Skip to Q. 137)


132.

Investment/Risk Management Committee: If yes, how many meetings are held annually?


133.

Investment/Risk Management Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


134.

Investment/Risk Management Committee: Annual Retainer

No

Yes $:


135.

Investment/Risk Management Committee: Per meeting fee

No

Yes $:


136.

Investment/Risk Management Committee: Per diem fee

No

Yes $:


137.

Do you have a Member Relations committee?

Yes

No (Skip to Q. 143)


138.

Member Relations Committee: If yes, how many meetings are held annually?


139.

Member Relations Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


140.

Member Relations Committee: Annual Retainer

No

Yes $:


141.

Member Relations Committee: Per meeting fee

No

Yes $:


142.

Member Relations Committee: Per diem fee

No

Yes $:


143.

Do you have a Nominating committee?

Yes

No (Skip to Q. 155)


144.

Nominating Committee: If yes, how many meetings are held annually?


145.

Nominating Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


146.

Nominating Committee: Annual Retainer

No

Yes $:


147.

Nominating Committee: Per meeting fee

No

Yes $:


148.

Nominating Committee: Per diem fee

No

Yes $:


149.

Do you have a Resolutions committee?

Yes

No


150.

Resolutions: If yes, how many meetings are held annually?


151.

Resolutions Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


152.

Resolutions Committee: Annual Retainer

No

Yes $:


153.

Resolutions Committee: Per meeting fee

No

Yes $:


154.

Resolutions Committee: Per diem fee

No

Yes $:


155.

A non-listed committee (please specify)?


156.

Other Committee: If yes, how many meetings are held annually?


157.

Other Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


158.

Other Committee: Annual Retainer

No

Yes $:


159.

Other Committee: Per meeting fee

No

Yes $:


160.

Other Committee: Per diem fee

No

Yes $:


161.

A non-listed committee (please specify)?


162.

Other Committee: If yes, how many meetings are held annually?


163.

Other Committee: Is extra pay given to non-employee directors for committee service?

Yes

No


164.

Other Committee: Annual Retainer

No

Yes $:


165.

Other Committee: Per meeting fee

No

Yes $:


166.

Other Committee: Per diem fee

No

Yes $:


The Co-operative Identity: Member, Stakeholder and Community Relations


167.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Ensuring conflict of interest guidelines

Yes

No


168.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Ensuring code of conduct

Yes

No


169.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Working with management to develop a member relations and engagement strategy

Yes

No


170.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Identifying criteria for measuring the member relations and engagement strategy (i.e. assessing whether you have the right strategy)

Yes

No


171.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Monitoring the implementation of the member relations and engagement strategy

Yes

No


172.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Working with management to develop a corporate social responsibility strategy

Yes

No


173.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Identifying criteria for measuring the corporate social responsibility strategy (i.e. assessing whether you have the right strategy)

Yes

No


174.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Monitoring the implementation of the corporate social responsibility strategy

Yes

No


On a scale of 1-5, where 1 means “not at all”, and 5 means “a great deal”:


175.

To what extent does your organization conduct organized inquiries to find out what members/owners think? (e.g. surveys, focus groups, townhalls)

1

2

3

4

5


176.

To what extent does your organization have a clear sense of the members'/owners' values, vision, concerns, and expectations?

1

2

3

4

5


177.

To what extent does your organization distribute information to members/owners about the strategic issues or choices it faces, prior to making a decision?

1

2

3

4

5


178.

To what extent do the strategic focuses of your organization (its key activities) reflect things that are important in the lives of your members/owners?

1

2

3

4

5


179.

To what extent do the services or products offered by your organization reflect co-operative values of self-help, self-responsibility, democracy, equality, equity, solidarity, honesty, openness, social responsibility and caring for others?

1

2

3

4

5


180.

How (please give examples)?


181.

To what extent are your staff members effective in explaining to others (e.g. clients or users) the distinctive values and purpose of your organization?

1

2

3

4

5


182.

How (please give examples)?


183.

When your organization thrives (has surplus or expanded resources) to what extent do the members/owners experience improved benefits?

1

2

3

4

5


184.

How (please give examples)?


185.

When your members/owners thrive (have surplus or expanded resources), to what extent does the organization experience improved benefits?

1

2

3

4

5


186.

How (please give examples)?


187.

To what extent are the board members of your organization chosen in an open and transparent way?

1

2

3

4

5


188.

Does your organization permit/allow: Proxy voting?

Yes

No


189.

Does your organization permit/allow: Board members who are not members of the co-op?

Yes

No


190.

Does your organization permit/allow: Members to add items to the AGM agenda

Yes

No


191.

Does your organization permit/allow: Members to propose a resolution to the AGM?

Yes

No


192.

Does your organization permit/allow: Members to nominate a candidate to the board?

Yes

No


193.

Does your organization permit/allow: Members to recall/dismiss a director during their term?

Yes

No


194.

How does your organization's AGM voting structure work?

1 member, 1 vote directly

Voting delegates are selected based on region/district/geography

Voting delegates are selected based on size/assets/membership/dues

Other:


195.

Can a minority of voting delegates control a majority of the votes at the annual general meeting?

Yes

No


196.

In addition to the AGM, in what ways are members\owners encouraged to participate in direction and/or control of the organization?

(Select all that apply.)

Member meetings (eg. District or branch meetings)

Member Surveys (print or online)

Member focus groups

Member site visits by directors

Member site visits by organization staff

Other (Specify):


On a scale of 1-5, where 1 means “not at all”, and 5 means “a great deal”:


197.

To what extent do your board members effectively take into account the interests of the members/owners while acting in the interests of the organization?

1

2

3

4

5

No Opinion


198.

Voluntary and open membership

1

2

3

4

5

No Opinion


199.

Democratic member control, including member engagement

1

2

3

4

5

No Opinion


200.

Member economic participation

1

2

3

4

5

No Opinion


201.

Autonomy and independence of the co-operative

1

2

3

4

5

No Opinion


202.

Education, training and information

1

2

3

4

5

No Opinion


203.

Co-operation among co-operatives

1

2

3

4

5

No Opinion


204.

Concern for community, including volunteerism

1

2

3

4

5

No Opinion


205.

To what extent does your board ensure that employees are oriented and educated in co-operative principles and values?

1

2

3

4

5

No Opinion


206.

To what extent does your board ensure that members are oriented and educated in co-operative principles and values?

1

2

3

4

5

No Opinion


207.

If you donĆt have delegates, skip to question 223. To what extent does your board ensure that delegates are oriented and educated in co-operative principles and values?

1

2

3

4

5

No Delegates


208.

DelegatesĆ roles and responsibilities include: Succession / renewal of the board

Yes

No


209.

DelegatesĆ roles and responsibilities related to stages of board succession include: Assessment of organization's strategic needs

Yes

No


210.

DelegatesĆ roles and responsibilities related to stages of board succession include: Profiling skills, desired attributes, criteria for candidates

Yes

No


211.

DelegatesĆ roles and responsibilities related to stages of board succession include: Recruiting: identifying pool of candidates

Yes

No


212.

DelegatesĆ roles and responsibilities related to stages of board succession include: Selecting individuals to stand for election from the pool

Yes

No


213.

DelegatesĆ roles and responsibilities related to stages of board succession include: Election of board members

Yes

No


214.

DelegatesĆ roles and responsibilities related to stages of board succession include: After election, identifying skills gaps and providing training

Yes

No


215.

DelegatesĆ roles and responsibilities include: Evaluation of board members' contribution as input to renewal

Yes

No


216.

DelegatesĆ roles and responsibilities related to stages of board succession include: Developing the organization's approach to governance issues (e.g. selecting governance model, principles, practices.)

Yes

No


217.

DelegatesĆ roles and responsibilities related to corporate strategy include: Representing the interests of segments of the membership to the organization (e.g. regional, branch, pre-merger co-op)

Yes

No


218.

DelegatesĆ roles and responsibilities related to corporate strategy include: Working with board to develop strategic direction

Yes

No


219.

DelegatesĆ roles and responsibilities related to corporate strategy include: Assessment of board's success in implementing the strategy

Yes

No


220.

DelegatesĆ roles and responsibilities include: CEO succession planning (appointment, training and monitoring of senior management)

Yes

No


221.

DelegatesĆ roles and responsibilities include: Auditor oversight: receiving and asking questions of the auditor; appointing the auditor

Yes

No


222.

DelegatesĆ roles and responsibilities include: Other responsibilities:

Yes

No


223.

Please specify


Monitoring: Measurement, Accomplishment, Evaluation


224.

Which non-financial performance measures are currently reported to your board?

(Select all that apply.)

Quality of products/services

Value (based on member/customer perception)

Environmental

Member participation

Member retention

Member loyalty

Social/community responsibility

Image and professionalism

Customer satisfaction

Employee satisfaction

Customer loyalty

Employee retention

Knowledge/continuous learning

Innovation

Gender representation in management

Other:


225.

Does your Board ensure the organization completes a social accountability or social responsibility report?

Yes

No


226.

Is this externally verified or audited?

Yes

No


227.

Does your organization conduct an evaluation of performance for: CEO

Yes

No


228.

Does your organization conduct an evaluation of performance for: Individual Directors (self-assessment)

Yes

No


229.

Does your organization conduct an evaluation of performance for: Individual Directors (peer-assessment)

Yes

No


230.

Does your organization conduct an evaluation of performance for: Board as a whole

Yes

No


231.

Does your organization conduct an evaluation of performance for: Board committees

Yes

No


232.

Does your organization conduct an evaluation of performance for: Delegates

Yes

No


233.

Do evaluation results affect compensation levels for: CEO

Yes

No


234.

Do evaluation results affect compensation levels for: Individual directors

Yes

No


235.

Do evaluation results affect compensation levels for: Delegates

Yes

No


236.

Do evaluation results affect the renewal (re-appointment, re-election, etc) of: CEO

Yes

No


237.

Do evaluation results affect the renewal (re-appointment, re-election, etc) of: Individual board directors

Yes

No


238.

Do evaluation results affect the renewal (re-appointment, re-election, etc) of: Individual committee members

Yes

No


239.

Do evaluation results affect the renewal (re-appointment, re-election, etc) of: Delegates

Yes

No


Reporting: Transparency, Communication, Information


240.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Ensuring there is a communication plan/policy in place

Yes

No


241.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Ensuring effective communication between the organization and its members/owners

Yes

No


242.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Ensuring effective communication between the organization and other stakeholders

Yes

No


243.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Ensuring effective communication between the organization and the public in general

Yes

No


244.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Ensuring that appropriate information flows to the board

Yes

No


245.

Does your board explicitly assume responsibility for, or assign to a committee of directors the general responsibility for: Reporting the adequacy of internal controls as part of the annual report

Yes

No


246.

Do you make the following information available on your website: Annual report, including externally verified financial statements?

Yes

No


247.

Do you make the following information available on your website: Governance structure, including delegate structure (if any)?

Yes

No


248.

Do you make the following information available on your website: By-Laws of the organization?

Yes

No


249.

Do you make the following information available on your website: Committees' terms of reference/mandates?

Yes

No


250.

Do you make the following information available on your website: Committees' composition?

Yes

No


251.

Do you make the following information available on your website: Board agendas?

Yes

No


252.

Do you make the following information available on your website: Summary of board's decisions and/or minutes?

Yes

No


253.

Do you make the following information available on your website: Information on disclosure and privacy policies?

Yes

No


Innovation: Learning, Human Resources, Change Management


On a scale of 1-5, where 1 means "not at all", and 5 means "a great deal", is there sufficient turnover among your board of directors?


254.

To what extent does your organization recognize, reward, or celebrate new ideas?

1

2

3

4

5

No Opinion


255.

To what extent are your staff members a source of new ideas (innovations)?

1

2

3

4

5

No Opinion


256.

How (please give examples)?


257.

To what extent are your board members adequately prepared to fulfill their responsibilities (e.g. recruitment, training, site visits, townhalls)?

1

2

3

4

5

No Opinion


258.

Do you have a formal orientation program for: CEO

Yes

No


259.

Do you have a formal orientation program for: Individual Directors

Yes

No


260.

Do you have a formal orientation program for: Board as a whole

Yes

No


261.

Do you have a formal orientation program for: Board committees

Yes

No


262.

Do you have a formal orientation program for: Delegates

Yes

No


263.

Do you have an ongoing education program for: CEO

Yes

No


264.

Do you have an ongoing education program for: Individual directors

Yes

No


265.

Do you have an ongoing education program for: Board as a whole

Yes

No


266.

Do you have an ongoing education program for: Board committees

Yes

No


267.

Do you have an ongoing education program for: Delegates

Yes

No


268.

Is the ongoing education program for directors:

Voluntary?

Mandatory?


Priorities


269.

What was the total dollar amount invested in your board of directors for your most recent fiscal year: Compensation of Board/Committee members


270.

What was the total dollar amount invested in your board of directors for your most recent fiscal year: Training/development of Board/Committee members?


271.

What was the total dollar amount invested in your board of directors for your most recent fiscal year: Communications, information for Board/Committee members


272.

What was the total dollar amount invested in your board of directors for your most recent fiscal year: Meetings of Board/Committee members (excluding compensation)


273.

What was the total dollar amount invested in your board of directors for your most recent fiscal year: Travel, expenses of Board/Committee members


274.

What was the total dollar amount invested in your board of directors for your most recent fiscal year: Legal, insurance, compliance costs of Board/Committees


275.

What was the total dollar amount invested in your board of directors for your most recent fiscal year: Other costs of Board/Committees


276.

Total cost of Board/Committees


277.

(for Tier 2 or 3 co-ops, what is the total cost of system governance?)


278.

If you have no delegates, please skip to question 284. What was the total dollar amount invested in your most recent fiscal year: Compensation of delegates


279.

What was the total dollar amount invested in your most recent fiscal year: Training/development of Delegates?


280.

What was the total dollar amount invested in your most recent fiscal year: Communications, information for Delegates


281.

What was the total dollar amount invested in your most recent fiscal year: Meetings of Delegates (excluding compensation)


282.

What was the total dollar amount invested in your most recent fiscal year: Travel, expenses of Delegates


283.

What was the total dollar amount invested in your most recent fiscal year: Legal, insurance, compliance costs of Delegates


284.

What was the total dollar amount invested in your most recent fiscal year: Other costs of Delegates


285.

Total cost of Delegates


286.

What are your board's top director training/education priorities?

(Select all that apply.)

CUDA

Governance effectiveness

Director roles & responsibilities

Financial management

Succession planning

Leadership

Member relations

Risk management

Legislative Compliance

Others:


287.

Other comments


288.

What governance issues are your top priorities today?

(Select all that apply.)

Board evaluation

Director evaluation

Policy development/renewal

Succession planning

Accountability

Director Recruitment

Others:


289.

Other comments


290.

What strategic issues will be the top priorities for your organization over the next 3 years?

(Select all that apply.)

Growth

Mergers

Succession planning

Communications & Branding

Member relations

Profitability

Risk management

Human Resource Development

Market Share Retention

Financial Stability

Others:


291.

Other comments